Last Updated: June 20, 2026

Welcome to the website of Grammy Marketing LLP (referred to as "Grammys", "we", "us", or "our"). We are committed to protecting your personal privacy. This Privacy Policy details the types of information we collect when you visit our website, submit forms, or interact with our WhatsApp order lines.

1. Information We Collect

We may collect information through various contact points on our website:

• Contact Form Enquiries: When you submit a message through our Contact page, we collect your Full Name, Email Address, Phone Number, Subject, and the text of your message.
• WhatsApp Orders & Enquiries: When you click our WhatsApp CTA buttons or checkout triggers, you are redirected to WhatsApp's API. While we do not harvest this information from the website directly, we receive your phone number and message contents once you start an order conversation on WhatsApp.
• Website Analytics: We collect non-identifiable, aggregated browser usage statistics (such as page views, device type, geographic region, and time spent on pages) to improve user experience.
• Cookie Usage: We use essential cookies to maintain page load performance, track menu choices, and analyze visitor paths.

2. How We Use Your Information

We use the collected information for the following specific business purposes:

• To respond to customer enquiries and process online product orders.
• To send catalogs, order details, and shipment confirmations.
• To verify customer details for order verification and direct shipping.
• To verify brand identity and credentials for WhatsApp Business display names and Meta Business verification.
• To optimize our e-commerce layout, performance, and general loading speeds.

3. Data Security and Retention

The security of your personal information is paramount to Grammy Marketing LLP. We implement appropriate technical, administrative, and physical security measures to safeguard form submissions and protect against unauthorized access, loss, or alteration.

We retain your contact data only as long as necessary to fulfill the operational business relationship (e.g., active order fulfillment or customer service replies) or as required under applicable local laws of Malappuram district and the State of Kerala.

4. Third-Party Services

We do not sell, trade, or transfer your personally identifiable information to third parties. This does not include trusted third parties who assist us in operating our website or hosting form APIs, so long as those parties agree to keep this information confidential.

Our site contains links to WhatsApp (Meta Platforms Inc.) and Google Maps (Google LLC) for chat convenience and geographic directions. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked services.

5. Contact Information

If you have any questions regarding this Privacy Policy or how your data is handled, you may reach out using the following channels:

Grammy Marketing LLP
Ground Floor, No. 727/A1, Angadipuram
Malappuram District, Kerala – 679321
Email: grammymarketing2025@gmail.com
Phone: +91 9544278414